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And other frequently asked questions
Choose a plan above. We’ll ask you just a few simple questions and you’re ready to go! You can instantly start to review candidates.
We’ve intentionally made the Serand platform super easy to use. The software interface is intuitive and user friendly. You can effortlessly interact with the tool without needing extensive training or technical expertise.
Serand uses a hybrid approach to candidate assessment, which encompasses a wide variety of techniques and best practices. Our approach is constantly refined and reviewed to ensure that it is fair, accurate, and reliable.
Our assessments measure a wide range of skills and abilities, including cognitive abilities, behavioral traits, and technical skills. This helps hiring managers to get a complete picture of each candidate.
We believe that it’s important to provide candidates with feedback on their performance, even if they are not selected for the role. This feedback can help candidates improve their skills and knowledge, and it can also help them to understand what hiring managers are looking for.
We are committed to providing candidates with the best possible experience, and we believe that providing detailed feedback is an important part of that process.
Yes, you can customize the assessments to fit your specific needs. We offer a variety of customization options, including adding custom questions and selecting the emphasis on particular sets of skills.
We also offer a team of assessment experts who can help you customize your assessments to meet your specific needs.
Serand is committed to ensuring that AI is used in a fair and transparent manner. We take a number of steps to achieve this, including:
•Using high-quality, representative data. Our training data is carefully curated to ensure that it is representative of the population that the AI system will be used with. We also use a variety of techniques to mitigate bias in the data.
•Choosing the right AI model and algorithm. We carefully select the right AI model and algorithm for each task, based on a number of factors, including fairness and transparency.
•Making the AI system transparent and explainable. We provide users with the ability to understand how the AI system works and why it makes the decisions that it does. This helps to build trust in the system and allows for feedback and accountability.
•Providing human oversight. Our AI systems are subject to human oversight, especially those that are used in high-stakes situations. This helps to ensure that the AI system is used responsibly and ethically.
Serand connects directly to popular ATS software, including Workable, Teamtailor, Greenhouse, Lever, JazzHR, SmartRecruiters, Recruitee, and Bullhorn.
Yes, Serand offers support to its customers. We have a team of experienced support professionals who are available to help you with any questions or problems that you may have. You can contact support via email, phone, or live chat.
We also offer a number of self-help resources, such as a knowledge base, FAQs, and video tutorials. These resources can be helpful for troubleshooting common problems or learning more about how to use Serand.
We are committed to providing our customers with the best possible support. Please do not hesitate to contact us if you need any help.